Introduction
Welcome to The Plough Pub and Kitchen (“we”, “our”, “us”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://theploughbar.co.uk (the “Site”), and when you use our services, including booking options, contact forms, and viewing our menu pages. By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect several types of information to provide and improve our services:
1. Personal Information
- Booking Information: When you make a booking through our Site, we may collect your name, email address, phone number, booking details, and any special requests.
- Contact Information: If you fill out a contact form on our Site, we may collect your name, email address, phone number, and any information you include in your message.
- Payment Information: If applicable, we may collect payment details when you make a reservation or purchase services through our Site.
2. Non-Personal Information
- Usage Data: We may collect information about how you access and use our Site, including your IP address, browser type, operating system, the pages you visit, and the time and date of your visit.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Site and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Bookings: To confirm your reservations, send you booking confirmations, and provide customer support.
- To Communicate: To respond to your inquiries, send you updates, and provide information that may be of interest to you.
- To Improve Our Services: To better understand how visitors use our Site, allowing us to enhance the user experience and optimize our services.
- To Comply with Legal Obligations: To comply with any applicable laws, regulations, or legal processes.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies and individuals who assist us in operating our Site, conducting our business, or providing services to you, under strict confidentiality agreements.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests.
Data Security
We implement a variety of security measures to ensure the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the following rights concerning your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal information.
- Deletion: You may request the deletion of your personal information, subject to certain exceptions.
- Opt-Out: You may opt out of receiving any marketing communications from us at any time by following the unsubscribe instructions provided in the email.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Plough Pub and Kitchen
Bolton Road, Rochdale, OL11 3LW
info@theploughbar.co.uk
This Privacy Policy is effective as of 20/08/24
